Multi-location payment setup

How Do I Add a New Business Location?

Start in your payment provider's official dashboard and determine whether the new site belongs under the existing merchant account or requires a separate application or account structure. Prepare the location's business details, users, devices, deposit routing, receipt information, and reporting needs before activation.

Plan before creating

Define how the new location should operate

Providers organize locations differently. Some support multiple locations within one account, while other arrangements may require provider review or a separate account. Confirm the current workflow with the provider responsible for your merchant account rather than copying settings from another site without review.

Business identity

Prepare the location name, customer-facing name, address, phone, operating hours, and receipt details. Confirm which name may appear on customer statements.

Deposits and reporting

Decide whether deposits and reports should be separated by location. Verify bank-routing changes through the provider's secure process.

Catalog and taxes

Determine which items, services, prices, and provider-supported tax settings belong at the site. Have a qualified adviser review tax obligations.

Users and devices

List the staff roles, registers, terminals, printers, networks, and other approved equipment needed for opening day.

Provider workflow

Create the location through the official account

1. Sign in directly

Use the provider's official dashboard or app and an account with permission to manage business locations. Avoid unexpected links and never share the account owner's password.

2. Review account structure

Check whether the provider allows the site to be created under the current account. If the option is unavailable, contact verified provider support before submitting new business information.

3. Enter location details

Add accurate business and customer-facing information. Review names carefully because some providers use location data on receipts, directories, or card statements.

4. Assign operational settings

Configure only the supported catalog, staff, device, fulfillment, reporting, and deposit options required for this location. Do not assume settings automatically carry over.

5. Connect approved devices

Assign each terminal or register using the provider's current instructions. Confirm the device, software, network, and account configuration are intended for the new site.

6. Save and verify

Reopen the stored location record and confirm every customer-facing and operational field before processing live payments.

Provider-specific step: location limits, subscriptions, deposit options, underwriting review, and the ability to deactivate or delete a location vary. Use the current terms and dashboard guidance for your provider.

Opening checklist

Test the complete checkout path

Customer display

Confirm the business name, location details, receipt content, return information, and customer communications are accurate.

Payment acceptance

Run provider-approved test procedures for each intended payment channel. Confirm transaction status without using real card data in general support forms.

Deposits

Verify the deposit destination and reporting label through secure account tools. Do not infer bank routing from a nickname alone.

Permissions

Check that staff can access only the new location and functions required for their roles, with individual profiles where supported.

Operational verification

Confirm reporting and support ownership

Verify before launch

  • Location name and customer-facing information
  • Assigned terminals, registers, and networks
  • Catalog, receipt, and fulfillment settings
  • User roles and location access
  • Deposit destination and reporting labels

Record for support

  • Provider location or merchant identifier
  • Device serials or approved device codes
  • Activation date and responsible administrator
  • Sanitized test results and error messages
  • Official provider support channel

Keep credentials, full account numbers, complete card data, passwords, and secret API keys out of ordinary email and general website forms.

Common questions

New business location FAQ

Can I use the same merchant account?

It depends on the provider and business structure. Check the provider's location workflow and request account-specific guidance when the dashboard does not clearly support another site.

Can I copy settings from another location?

Some platforms offer shared catalogs or reusable settings, but the available options differ. Review customer-facing, device, user, deposit, and reporting fields individually.

Should the new location use a separate bank account?

That is an operational and financial decision. Confirm what the provider supports and have the appropriate business or financial adviser review the account structure.

What should I test before opening?

Verify devices, approved payment workflows, receipts, permissions, transaction reporting, deposit routing, refunds, and the provider's support path.

Last editorial review: August 12, 2026. Reviewed against current official Square documentation for creating and managing multiple locations and editing business information.

Next step

Map the location before activating payments

Document the business details, account structure, devices, staff access, deposit routing, and reporting needs, then follow the provider's official location workflow.

Contact Payments Max

To learn more about how TSYS can help improve the way your organization accepts payments, markets to new customers, or manages its HR responsibilities, get in touch by calling 585-981-8463 to get started.

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